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Privacy Policy - Things Vintage CA

Last Updated: August 2026

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1. Who We Are

Things Vintage CA (“we,” “us,” or “our”) operates an online vintage fashion e-commerce store hosted on Wix. We are committed to protecting the personal information of our customers and website visitors. This Privacy Policy applies to our website, features, and online services (collectively, the “Services”).

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2. Information We Collect

We collect data to fulfill orders, improve store performance, and deliver personalized shopping experiences.

  • Order & Account Details (PII): Name, shipping address, billing address, email address, phone number, item favorites, cart details, and order history collected when you make a purchase, create an account, or contact customer support.

  • Payment Credentials: Payments are processed securely via Wix Payments and our payment processing partners. We do not view, store, or process full credit card details on our servers.

  • Device & Browsing Data (DII): IP address, approximate location, browser type, operating system, links clicked, pages viewed, time spent on site, referring search queries, and unique device identifiers automatically captured via cookies and tracking tags.

  • Communications & Reviews: Records of inquiries via email, phone, or social media interactions, as well as public store reviews.

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3. Legal Bases & How We Use Your Data

Under Canadian law (PIPEDA / Law 25), US state laws (CCPA/CPRA), and European law (GDPR/UK Data Protection Act 2018), we rely on contract fulfillment, legitimate business interests, and explicit user consent to process your data:

  • Order Fulfillment & Account Management: Processing payments, shipping orders across Canada and the US, sending order status notifications (confirmations, tracking, pickup alerts), and managing account preferences.

  • Customer Support & Communications: Responding to inquiries and maintaining correspondence records.

  • Marketing & Reminders: Sending promotional newsletters, discount coupons, abandoned cart reminders, and inactive customer follow-ups (where you have consented or where permitted by law).

  • Store Optimization & Analytics: Analyzing traffic metrics, user interactions, and site performance to improve site functionality.

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4. Tracking Technologies & Analytics

We use cookies, web beacons, and pixel tags to customize your experience and evaluate marketing effectiveness.

  • Essential / Functional Cookies: Remember cart items, user preferences, and account login states.

  • Analytics & Performance: Google Analytics measures visitor interactions, top channels, and session length.

  • Targeted Advertising: Meta (Facebook/Instagram) Pixel, Google Merchant Center, and Pinterest Tags track user activity across sites to serve interest-based ads and measure ad conversion performance.

 

Opting Out of Tracking & Ads

You can manage or revoke tracking consent at any time through:

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Note: We currently do not respond to browser Do Not Track (DNT) signals due to a lack of uniform industry standards.

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5. Third-Party Data Sharing & Transfers

We do not sell your personal data. We share necessary data only with trusted operational service providers:

  • Platform & Infrastructure: Wix (hosting, storage, database management).

  • Payment Processing: Wix Payments and Canadian banking/fintech partners.

  • Logistics & Delivery: Postal and shipping services (e.g., Canada Post, USPS, UPS).

  • Marketing & Analytics Providers: Google, Meta, and Pinterest.

 

Cross-Border Transfers

Our business operations are located in Canada, our site is hosted on servers in the United States, and we ship across Canada and the USA. Your information may be processed and stored outside your home province, state, or country. Where cross-border transfers occur (including from the EU/UK), we ensure appropriate safeguards under standard contractual clauses or adequacy frameworks.

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6. Your Privacy Rights

Depending on your residency, you hold specific legal rights regarding your personal information:

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Region: Canada

Applicable Laws: PIPEDA / Québec Law 25

Your Rights: Right to access, correct, or request deletion of data; right to withdraw consent for marketing or tracking at any time.

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Region: United States

Applicable Laws: CCPA / CPRA & State Laws

Your Rights: Right to know, access, correct, or delete personal data; right to opt out of targeted advertising/sale/sharing; right to limit use of sensitive personal info.

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Region: EU & UK

Applicable Laws: GDPR / UK Data Protection Act

Your rights: Rights to access, rectification, erasure ("right to be forgotten"), restriction of processing, data portability, and objection to processing.

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7. Data Retention & Children's Privacy

  • Retention: We retain personal data only as long as necessary to fulfill order processing, customer support, and legitimate business or tax/accounting requirements.

  • Minors: Our Services are not intended for children under 16 years of age. We do not knowingly collect or solicit personal data from children under 16. If we learn such data has been collected, it will be deleted promptly.

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8. Contact Information & Complaints

To exercise your privacy rights, edit your data, or submit a complaint, please contact our Privacy Officer:

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Stephanie Hurst, Owner

Things Vintage CA

Attention: Privacy Officer

Email: support@thingsvintageca.com

Address: Hanmer, Ontario, Canada

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If you reside in the EU or UK and feel we have not adequately addressed your request, you have the right to lodge a complaint directly with your local data protection supervisory authority.

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